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FAQs

Orders

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email confirming the expected delivery date, as well as the link to track your order (when the delivery method allows it).

Can I change my order?

Shipping

Where do you ship?

We currently only ship to Australia, For shipping outside of Australia please reach out to support through:info@beans.net.au.

Payments

What payment methods do you accept?

You can purchase on our website using a debit or credit card.

We additionally offer support for Paypal and Apple Pay.

Which currency will I be charged in?